There exists a possibility for the Oceanic and Hollis diaphragm style regulators sold or serviced between October 1, 2017 and May 25, 2018 with a new HP Poppet to significantly restrict airflow at low tank pressures (below 500 psi), posing a drowning hazard to consumers. Any regulator with the new HP Poppet must be fitted with the new style.
Scuba Shack has not sold or serviced any Oceanic or Hollis diaphragm style regulators included in this quality alert. The information is being provided for all divers who may have purchased – or have had serviced – one of these regulators.
It is of the utmost importance that if you have a regulator model affected by this quality alert it be serviced and the pin replaced as soon as possible.
While no incidents have occurred, the possibility of an incident does exist. We strongly recommend that consumers take all necessary precautions when dealing with life support equipment.
What do to if you believe you have one of these regulators
- Do not use the affected product(s).
- Determine if you have an affected product.
To determine if you have a regulator(s) affected by this quality alert, please visit one of the links below.